Terms of use

In accordance with the provisions of articles 6-III and 19 of Law no. 2004-575 of June 21, 2004 for Confidence in the Digital Economy, known as L.C.E.N., we bring to the attention of users and visitors to the site: www.esteemtoureiffel.com the following information:

The website accessible, in particular, at www.esteemtoureiffel.com (hereinafter referred to as the "Site") is published
by HOLDING HOTELIERE BLANCOR (hereinafter referred to as "Esteem Tour Eiffel"), a company incorporated under the laws of France, registered in the Paris Trade and Companies Register under number Paris B 382 896 041 and whose registered office is located at 9 Rue Ginoux, 75015 Paris; telephone number +33 (0)145 77 58 18.

Access to the Site and use of its content are subject to the
terms of use described below. By accessing and browsing the site, you agree to be bound by the following terms and conditions
.

The purpose of the www.esteemtoureiffel.com website is to provide information concerning all of the company's activities. The site owner endeavors to provide information on the www.esteemtoureiffel.com site that is as accurate as possible. However, it may not be held liable for omissions, inaccuracies or failures to update, whether caused by itself or by third-party partners supplying such information.

All information provided on the www.esteemtoureiffel.com site is given for information purposes only, is non-exhaustive, and is subject to change. It is subject to modifications having been made since it was put online.

This Site is offered in various web languages (HTML, HTML5, Javascript, CSS, etc.) for greater ease of use and more pleasing graphics, we recommend that you use modern browsers such as Internet Explorer, Safari, Firefox, Google Chrome, etc.

We make every effort to ensure reliable information and reliable updating of the content of the Site. However, errors or omissions may occur. Internet users should therefore check the accuracy of the information and report any changes to the site that they consider useful.

The Site as a whole, as well as each of its component elements (in particular, texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works protected by the French Intellectual Property Code as well as by any other applicable international legislation.
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L'Esteem Tour Eiffel is solely entitled (directly or through the effect of licenses or authorizations) to
use the elements making up the Site, domain names, trademarks, models, etc. as well as
the images and editorial content reproduced therein.
The use of all or part of the Site, in particular by downloading, reproduction, transmission,
representation or distribution for purposes other than consultation and use of the Site on a personal and private basis by the Internet user for non-commercial purposes is strictly prohibited. Violation of these provisions exposes its author to the penalties provided for both by the French Intellectual Property Code, in particular for copyright infringement, and by the French Civil Code in terms of civil liability.

The site www.esteemtoureiffel.com contains a number of hypertext links to other sites (partners, information, etc.) set up with the authorization of the site owner. However, the site owner is unable to check the content of sites visited in this way, and therefore declines all responsibility for any risks of illicit content.

Users are informed that when they visit the www.esteemtoureiffel.com site, one or more cookies may be automatically installed on their computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent browsing of the site, and is also used to measure the number of visitors to the site.

Browser software can be configured to inform users of the presence of cookies and, if necessary, to refuse them, as described at the following address: www.cnil.fr
Refusal to install a cookie may make it impossible to access certain services. However, users can configure their computers as follows to refuse the installation of cookies: Internet Explorer: Tools tab / Internet options. Click on Confidentiality and select Block all cookies. Confirm with Ok.
Under Netscape: Edit / Preferences tab. Click on Advanced and choose Deactivate cookies. Click on Ok.

User: Internet user connecting to and using the above-mentioned site: www.esteemtoureiffel.com.
In France, personal data is notably protected by law no. 78-87 of January 6 1978, law no. 2004-801 of August 6 2004, article L. 226-13 of the French Penal Code and the European Directive of October 24 1995.

On the site: www.esteemtoureiffel.com, the site owner collects personal information relating to the user only for the purpose of certain services offered by the site: www.esteemtoureiffel.com. Users supply this information with full knowledge of the facts, particularly when they enter it themselves. Users of the www.esteemtoureiffel.com site are then informed whether or not they are required to supply this information. In accordance with the provisions of articles 38 et seq. of the French Data Protection Act 78-17 of January 6, 1978, all users have the right to access, rectify, delete and oppose any personal data concerning them. To exercise this right, please send your request to: www.esteemtoureiffel.com by email: email of the webmaster or by sending a written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the reply is to be sent.

No personal information of the user of the site: www.esteemtoureiffel.com is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the purchase of the site: www.esteemtoureiffel.com from the owner of the site and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site: www.esteemtoureiffel.com.
Databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 relating to the legal protection of databases.

Museum image rights for the Tourism page:
- Musée de l'Homme : Image purchased from Istock
- Musée du Louvre : Image purchased from Shutterstock
- Musée d'Orsay : Image by Jean-Philippe Fourier from Pixabay
- Musée de l'Orangerie : Image purchased from Shutterstock
- Musée des Beaux Arts du Grand et Petit Palais : Image purchased from Shutterstock
- Maison Balzac : Image purchased from Shutterstock
- Musée du Quai Branly : Image purchased from Shutterstock
- Musée de la Marine : Image purchased from Istock
- Musée des Égouts de Paris : Image purchased from Istock
- Musée Marmottan Monet : Image purchased from Istock
- Musée d'Art Moderne: Image by francois guillot from Pixabay
- Palais de Tokyo: Image purchased from Istock
- Musée Rodin: Image by Jacques GAIMARD from Pixabay

The rights to the images of the Parisian monuments on the Tourism page:
- Île des cygnes & Statue de la liberté : Image by Morgane de Pixabay
- Tour Eiffel : Image by Pete Linforth de Pixabay
- Champs de Mars : Image by Marta de Pixabay
- Place du Trocadéro : Image by maykeloenning de Pixabay
- Hôtel national des Invalides : Image by NakNakNak from Pixabay
- Unesco: Image purchased from Shutterstock
- Parc des expositions - Porte de Versailles: Image purchased from Adobe Stock
- École Militaire: Image purchased from Shutterstock
- Champs-Élysées: Image purchased from Shutterstock
- Panthéon: Image purchased from Shutterstock

Image rights for activities on the Tourism page:
- Bowling front de seine: Image by Sharon Ang from Pixabay
- Cinéma Pathé Beaugrenelle: Image by Alfred Derks from Pixabay
- AquaBoulevard: Image purchased from Istock
- Roland Garros: Image by Thierry Milherou from Pixabay
- Parc des Princes : Image purchased from Istock
- Théâtre le Ranelagh: Image by Andreas Glöckner from Pixabay
- Bateaux parisiens: Image by Andrew Becks from Pixabay
- Parc André-Citröen: Image purchased from Adobe Stock
- Parc Disneyland Paris: Image by Marliese Zeidler from Pixabay
- Château de Versailles: Image by Andreas H. from Pixabay
- Catacombes de Paris: Image by ddzphoto from Pixabay

The rights of the images of the shopping places on the Tourism page:
- Centre commercial Beaugrenelle (Mauboussin, La Durée, ...) : Image purchased from Istock
- Rue du Commerce: Image purchased from Istock
- La Samaritaine: Image purchased from Istock
- Galeries Lafayette du Boulevard Haussmann: Image by Alexandria from Pixabay

Esteem Tour Eiffel makes every effort to ensure that the information published on the Site is accurate and up-to-date, and reserves the right to modify the content at any time without notice.

The creation of any hypertext link to any of the web pages or elements comprising the Site is prohibited without the prior written authorization of Esteem Tour Eiffel, which authorization may be revoked at any time. Esteem Tour Eiffel does not control all content, websites or other sites that have a hypertext link to the Site or any of the elements that make it up, and consequently declines all responsibility (in particular, editorial responsibility) concerning access to these websites and their content.

The Site provides links to other websites or other resources available on the Internet. Esteem Tour Eiffel has no means of controlling these external sites available on the Internet. Esteem Tour Eiffel is not responsible for the availability of such external sites and sources, nor does it guarantee them. Esteem Tour Eiffel cannot be held responsible for any damage whatsoever resulting from the content of these external sites or sources, and in particular from the information, products or services they offer, or from any use that may be made of these elements. The risks associated with such use shall be borne entirely by the Internet user, who must comply with their conditions of use.

L'Esteem Tour Eiffel makes every effort to keep the Site permanently accessible, but is under no obligation to do so. L'Esteem Tour Eiffel may therefore interrupt access to the Site, in particular for maintenance or updating purposes, or for any other reason, in particular technical or editorial, without prior notice or information to Internet users, and may not be held liable for the consequences of such interruptions, either to Internet users or to any third party.

Furthermore, Esteem Tour Eiffel shall not be held liable if Internet users are unable to access all or part of the Site due to any technical fault or problem, in particular but not limited to :
- Internet network failure and/or congestion,
- Internet service provider failure,
- human or electrical error,
- malicious interference,
- software or hardware malfunctions,
- force majeure.

All the company's activities and information are presented on our Site. Esteem Tour Eiffel makes every effort to provide information on the Site that is as accurate as possible. The photographs on the Site are not contractual. 

Esteem Tour Eiffel informs the customer of the possibility of having recourse, in the event of a dispute relating to these General Terms and Conditions, to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions set out in Title I of Book VI of the French Consumer Code.

Once you have referred the matter to the Esteem Tour Eiffel management, and if you have not received a conclusive reply within 60 days, you may refer the matter to the mediator using the contact details below.
Mediator: CM2C (cm2c.net)
- Telephone: +33 (0)1 89 47 00 14
- Address: 49 Rue de Ponthieu, 75008 Paris
- SIRET: N°831 213 871 00021
- Legal status: Association Déclarée

You can also find out how to contact them on their website:
- The Mediation officer's contact details are available by clicking on the following link: How to report a consumer dispute to CM2C
- The Mediation officer's referral form can be accessed via the following link: Declaring a consumer dispute
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Esteem Tour Eiffel also informs the Customer of the existence of a European Online Dispute Resolution ("ODR") platform to which he/she may have recourse.
The Customer can access this platform via the following link: Online dispute resolution.

The General Terms and Conditions are governed by French law, without prejudice to any mandatory protective provisions that may apply in the consumer's country of residence.  

The Site may ask you to accept cookies for statistical and display purposes. A cookie is a piece of information placed on your hard disk by the server of the site you are visiting. It contains several pieces of data that are stored on your hard disk in a text file that a server accesses to read and record information.  

Esteem Tour Eiffel uses these cookies to enable you to share content on social networks, to offer you advertising tailored to your tastes and to find out which pages of the Site you have visited and how often. This information is used exclusively for internal statistical purposes, in order to improve the quality of the services offered to you, to make the Site more user-friendly and to offer you tailored and personalized services the next time you visit the Site. 

To deactivate cookies, please click on the "help" tab of your browser or read the information provided with your browser software. Some parts of this site cannot be used without accepting cookies. 

As a general rule, you are not required to provide us with any personal data when you visit our Site, although there are certain exceptions to this principle. For certain services offered by our Site, you may be asked to provide us with certain data, such as your name, company name, e-mail or postal address, telephone number or other information. This is the case when you fill in the online form in the "contact" section, or when you complete a reservation. 

In all cases, you may refuse to provide your personal data. In this case, you will not be able to use the site's services, in particular to complete your reservation or to use the contact form to answer your question. 

In accordance with article L.223-2 of the French Consumer Code, consumers who do not wish to be the subject of commercial canvassing by telephone can register free of charge on a telephone canvassing opposition list. This list can be accessed via the following website Bloctel (www.bloctel.gouv.fr).